Your Partner In Success Radio Show Will Not Broadcast This Week

Posted by Denise Griffitts on Feb 18, 2010 in Your Partner In Success | 0 comments

We have cancelled this weeks Your Partner In Success Radio Show as I have a miserable case of the flu. We kept waiting to see if broadcasting would be possible… but it won’t be this week. We will be back next Friday, January 26, 2010 with online business manager and virtual assistant Rebecca Quinn as our guest.

We had a wonderful follow up interview last week with Deborah Dubree who has a fascinating story to tell. Deborah went from answering the telephones as an inexperienced receptionist to owning and running a $20 million commercial construction company, all with only a high school diploma.

I urge you to listen to both of my interviews with this dynamic and very interesting lady and then take advantage of the offer she made my audience for a free consultation with her. I gladly accepted that offer and just as soon as I can speak without coughing will be on the phone with her, notepad and pen to the ready!

You can listen and download both of my interviews with Deborah here and here.

Have a great week!

Denise

Does Your Business Phone Accept All Callers?

Posted by Denise Griffitts on Feb 11, 2010 in Internet Mastery, Virtual Assistance Industry | 0 comments

Quick question. Does your small or home-based business lose potential business or miss connections with a potential client by refusing to answers callers with a blocked number?

This post is going to explore how accessible your business phone should be.

Recently I was given a couple of recommendations for (insert service here) by somebody whose judgment I trust. I called both people and had no problems at all connecting with the first person on that very short list.

However, the second recommended business person would not allow my blocked number call to go through. Now understand that my phone number is blocked for some very legitimate reasons, one being that if my direct phone number became widely known, I would never get anything done. That number is given to my clients and team members. Period. My toll free number is published on all my websites/blogs and is embedded into my business emails. We are easy to get in touch with!

Now, I really did want to speak with this person about a project for a client and just kept going down the numbers given me until I reached a toll free number where I was relieved to be able to leave a message. That was three days ago.

This is where the accessibility question comes in.

Today my call was finally returned and when I mildly expressed my concern with not being able to reach this person’s business phone I was treated to fairly huffy explanation of their reasons. When I explained why my number is blocked (remember now, I have several reasons, all of them legitimate) the response was, “Well that’s weird.” Not a great start to a working relationship.

So my question is, why would a business, whether brick and mortar, or home-based block callers who may not want to show their phone number right away? Isn’t this where voice mail become a wonderful business tool? I have to wonder just how much potential business this person is actively turning away by refusing to accept calls.

Your thoughts?

**You have permission to reprint in your publication or to your website/blog any articles by Denise Griffitts found on this Website as long as Denise Griffitt’s name and contact information is included. Denise Griffitts, Virtual Assistance Industry Expert, http://internetmasteryblog.com, info @ virtualassistantindustry.com, 888-719-6711.

Your Partner In Success Welcomes Back Deborah Dubree

Posted by Denise Griffitts on Feb 10, 2010 in Internet Mastery, Your Partner In Success | 0 comments

Your Partner In Success Radio Show

From answering phones to owning and running a $20 million business…

Considered one of the most dynamic business and personal acceleration specialists around, Deborah Dubree has earned a reputation for training serious achievers worldwide to stop wasting time, energy and money and reach their goals.

Bold, clear and practical in her approach, Deborah delights in inspiring clients to build their mental agility, communicate for results and walk like a winner … as they become #1 in their field of expertise.

Tenacious and gutsy, she gained a unique perspective on business during her climb up the ladder of success from answering the phones as an inexperienced receptionist to owning and running a $20 million commercial construction company, all with only a high school diploma.

Eventually, Deborah stepped away from her CEO position to create ClearEdge which is for serious achievers who willingly dig deep and strip away their self-limiting beliefs.

In this interview we will be discussing Clear Edge – what it is and why it is important. Deborah will show you how to “Get Clear – Get Structure and Get Results”.

In this second interview with Deborah we will discuss:

1. What does Deborah mean when she says “Monetize You?”
2. Everybody these days wants to get more of something, whether it’s money, time, energy, romance or a number of other things. What are the steps that you can and should take to achieve your goals?
3. What is the biggest trap that most people fall into when trying to reach their goal?
4. What is the missing ingredient that people MUST reclaim in order to be the most productive in business and in life?
5. Lots of people struggle in their relationships, whether they are work-related or personal.  What’s the first thing that people need to understand about achieving high levels of communication effectiveness?
6. What’s the second thing people can do to have more effective communication?

Your Partner In Success Radio Show

When: Friday, February 12, 2010

Time: 9 am PST, 10 am MST, 11 am CST, 12 pm EST

Where: Your home office telephone or computer.

Website: Your Partner In Success Radio Show

Call-in Number: 347-843-4988

We look forward to “seeing” you!

“Toni – The Perfect Administrative Professional”

Posted by Denise Griffitts on Feb 9, 2010 in Internet Mastery, Virtual Assistance Industry | 0 comments

I admit it…. I am an absolute sucker for Southern humor. I find most Southern humorists deliciously and uproariously funny. Jeff Foxworthy, Bill Engvall, Ron White, Larry the Cable Guy, Rodney Carrington and Jon Reep are all on my all-time favorites list.

I recently came across Jeanne Robertson who leaves me rocking back on my heels from sheer enjoyment of her humor and wit. In this clip she is discussing her assistant Toni Meredith who is clearly somebody any service professional, whether onsite or virtual, should emulate. I often pontificate on the absolutely critical need for superb customer service, but Jeanne explains it so much better than I ever could!

Enjoy!

To find more Jeanne Robertson videos click here. I would LOVE to hear your reactions to these video clips!